1. Spirit of this policy

La Voie du Vide respects the privacy, freedom, dignity and confidentiality of every person who visits the website, purchases a digital product, joins a course or requests a personal session.

The data entrusted by the user is handled with care, discretion and responsibility. It is not sold and is not used for purposes unrelated to the services of the Centre.

2. Data controller

The data controller for the website is: La Voie du Vide — Centre for Occult Arts, Energy Therapies and Field Architecture.

Country of management: Greece.
Publication manager: Kali.

For any request concerning personal data, the user may contact: info@esoteric-sciences.com

3. Data that may be collected

Depending on how the website is used, the following data may be collected:

• Name or pseudonym, when provided by the user.
• Email address and contact details.
• Messages sent through contact forms, email, WhatsApp or live chat.
• Order information, such as product, service, purchase date and payment status.
• Basic access data for digital products, courses or user accounts.
• Information provided by the user for sessions, divinatory readings, astrological analyses or energy work.
• Technical data, such as IP address, device type, browser, language and security-related information.
• Cookies and similar technologies, where used.

La Voie du Vide does not request more data than necessary for communication, purchase, access to content or provision of a service.

4. Purposes of processing

Data is used for the following purposes:

• Providing access to digital books, guides, courses and audio files.
• Managing purchases, payments, orders and support requests.
• Scheduling and performing personal sessions.
• Providing divinatory, astrological, energetic or advisory services.
• Responding to requests by email, WhatsApp, form or live chat.
• Ensuring website security and preventing abuse.
• Complying with legal, tax or administrative obligations, where applicable.
• Improving the functionality and user experience of the website.

5. Legal basis for processing

Depending on the case, processing may be based on one or more of the following grounds:

• Performance of a contract or provision of a service requested by the user.
• User consent, where required.
• Legitimate interest in security, support and proper website operation.
• Legal obligation, where tax, consumer or other applicable law requires it.

6. Payments through PayPal and Ko-fi

Payments may be made through partner platforms such as PayPal and Ko-fi. La Voie du Vide does not store full bank card details.

Payment platforms process payment data according to their own privacy policies, terms of use and security mechanisms. The user is encouraged to consult the policies of the relevant providers.

7. WhatsApp, live chat and communication tools

When the user communicates through WhatsApp, live chat, email or another tool, the messages and information provided are used only to reply, support, orient or provide the requested service.

The use of external tools, such as WhatsApp or live chat platforms, may also be subject to the privacy policies of those providers.

8. Occult AI and external digital tools

If the user uses external digital tools, such as Occult AI or other systems hosted on third-party platforms, their use may also be governed by the terms and privacy policies of the relevant platform.

Users are advised not to share sensitive personal data, medical information or confidential details through external tools unless strictly necessary.

9. Sharing data with third parties

Personal data is not sold to third parties. It may, however, be shared only when necessary with:

• Payment providers, such as PayPal and Ko-fi.
• Technical providers for hosting, security and website operation.
• Email, live chat, WhatsApp or communication platforms.
• Course, access or account management tools.
• Competent authorities, where legally required.

10. Data retention

Data is retained only for as long as necessary to provide the service, complete the purchase, give access to digital content, support the user or comply with legal obligations.

Messages, session requests and contact details may be deleted upon request, unless there is a legal reason to retain them.

11. User rights

Under the General Data Protection Regulation, the user may request:

• Access to their personal data.
• Correction of inaccurate or incomplete data.
• Erasure of data, where permitted by law.
• Restriction of processing.
• Objection to processing.
• Data portability, where applicable.
• Withdrawal of consent, where processing is based on consent.

Requests may be sent to: info@esoteric-sciences.com

12. Cookies

The website may use necessary technical cookies for essential functions, such as security, language selection, user login, shopping cart, course access and the operation of forms or live chat.

If non-essential cookies, analytics or third-party tools are used for statistics or other purposes, the user will be informed and, where required, consent will be requested.

13. Security

La Voie du Vide implements reasonable technical and organisational measures to protect data against unauthorised access, loss, alteration, misuse or disclosure.

However, no online transmission or electronic system can be considered completely secure. The user must also protect their passwords, device and email account.

14. Minors’ data

The services and purchases offered on the website are intended for persons aged 18 or over. La Voie du Vide does not knowingly collect minors’ data for the purchase of services or participation in sessions.

15. Changes to this policy

La Voie du Vide may modify this Privacy Policy when services, website tools or legal requirements change. The most recent version is always published on this page.